Privacy Policy
Who we are
Utah Basements (Utah Deck Builders) operates utahbasements.co. You can reach us at hello@utahbasements.co or (385) 506-2224, or by mail at 12760 S Park Ave, PO Box 1529, Riverton, UT 84065.
Information we collect
When you submit a form on this site we collect the information you provide: your name, mobile phone number, email address, city, project type, and any details you share about your project. We also record how you arrived at the site, including referring URL and campaign parameters, so we can understand which marketing is working.
How we use it
We use your information to respond to your inquiry, schedule and coordinate your walkthrough, prepare and deliver estimates, perform and invoice work, and — only where you have separately opted in — send promotional messages.
SMS and mobile messaging
If you check the consent box on our form, we may send you text messages. Customer care messages relate to your inquiry: scheduling, appointment reminders, and project updates. Promotional messages require a separate, independent opt-in and are never bundled with customer care consent.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for assistance. Consent to receive messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Who we share information with
We share information only with service providers who help us operate the business — our customer relationship management platform, scheduling tools, and payment processor — and only to the extent they need it to perform that service. We do not sell your information, and we do not buy or sell leads.
Retention and your choices
We keep project records for as long as needed to service the relationship and meet legal and warranty obligations. You may request access to, correction of, or deletion of your information by emailing hello@utahbasements.co.
Changes
We may update this policy. Material changes will be reflected by the updated date above.